Shipping Policy
Thank you for shopping with us! Please review our shipping policy below for details on order processing and delivery times.
Order Processing
All orders are processed and dispatched within 1–2 business days of being placed. Orders are not processed or shipped on weekends or holidays.
You will receive a confirmation email with tracking information once your order has shipped.
Delivery Times
We currently ship internationally. Estimated delivery times are as follows:
| Destination | Estimated Delivery Time |
|---|---|
| International | 7–12 business days (after dispatch) |
Please note that delivery times are estimates and are not guaranteed. Delays may occur due to customs processing, weather, carrier delays, or other circumstances beyond our control.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email so you can monitor your shipment's progress.
Customs, Duties & Taxes
For international orders, please be aware that your order may be subject to import duties and taxes, which are levied once the shipment reaches your country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information.
Shipping Delays
While we work hard to ensure timely delivery, occasionally shipments may be delayed due to factors outside our control, including but not limited to customs clearance, weather conditions, or carrier issues. We appreciate your patience in these instances.
Lost or Missing Packages
If your package has not arrived within the estimated delivery window, please contact us at [your support email] with your order number, and we will do our best to assist you in locating your shipment.
Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error after placing your order, contact us immediately at [your support email] so we can attempt to correct it before dispatch.
Contact Us
If you have any questions about your order or our shipping policy, please reach out to us at [your support email] or through our contact page.